The explosion of social media has significantly changed the way people communicate both at home and work. With smartwatches, smartphones, and tablets providing immediate access to social media accounts, notifications, and news, online social networking has become a cornerstone of
What does a company need to be successful? Most people would say a solid business plan and investors, but although these are important factors, there’s one thing all successful companies have in common – effective managers. Managers are the backbone
How to Talk to an Employee About Their Performance Without Hurting Their Feelings: 5 Essential Tips   One of the most significant challenges managers face is how to react appropriately to poor performance in the workplace. You may have
Coming together is a beginning, keeping together is progress, working together is success – Henry Ford (1863-1947). As most readers will know, Henry Ford became quite successful in the motor industry during the 20th century. His production process for a
Upskill Your Customer Service Team  Customer service can make or break a business. But what exactly is customer service, and why is it so important? Customer service means providing excellent support to existing and prospective customers and nurturing relationships
7 Tips for Addressing Sensitive Issues with Employees  The workplace is an environment in which people with different worldviews, communication styles, and personalities interact – differences that can be a source of conflict if employees aren’t adequately trained to
