What exactly does conflict resolution look like for children and teens? The major points of conflict resolution learning systems are active listening, where participants are called on to summarize what each person has said; cooperation between disputants; acceptance of each other’s differences; and creative problem solving, which takes into account each person’s position.

The learning systems focus on learning from experience, with teachers serving not as instructors but as facilitators and coaches. Students engage in role-playing and team projects to learn how to deal with anger and work with others to arrive at win-win solutions. Schools with mediation learning systems use students as mediators so they can learn from experience how conflicts may be resolved in a peaceful way.

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