Mark Simon also advises LMS course developers to be practical about the limitations of their e-learning courses, and help learners out by providing further sources. It would be wonderful to think that your LMS course provides all the answers students will ever need to succeed in their work environment, but this is probably not the case. Studies show that about 80 percent of all learning in a corporate environment is done informally.

When people want to access information from an online training course lesson they completed, they aren’t going to want to log on to an LMS, find the course, open it, and search for the section with the relevant information. If you want your online course to succeed, Simon writes, “point your learners to all of the relevant performance support systems and job aids that will help them with their tasks.”

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