ICT learning systems have the potential to strengthen organizational skills, improve access to information and social services, and promote economic opportunities and political participation. Having said this, it’s essential to investigate and understand the communities you’re trying to help. This goes for educators all across the board and across national and financial sectors: understand your target learners, or accept that your efforts may fail.

If you’re establishing a nonprofit ICT learning system in an indigenous community in Bolivia, you’ll need to find out everything there is to know about the context in which the training course will function. Only when an ICT learning system is fully integrated into the broader community framework will marginalized groups reap meaningful benefits. Successful mediation between groups, local appropriation, and the strengthening of existing social and organizational community structures are also key elements of community empowerment.

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