What kind of content should you include in your LMS language training courses podcast? Choosing interesting material is a subjective task, since everyone has a different concept of what’s actually interesting. However, it’s the way in which you present the
If you’re creating an online language course, remember that the same rule of thumb goes for both adults and students: make it fun. If language isn’t learned in an interactive way, about 85% of the time it isn’t learned at
As your company matures and expands, you’ll find your employees are handling more calls and emails from customers. And if this situation has begun to spiral out of control–too many calls and emails to track–you know it’s time to step
Despite the media telling us that the economy is stabilizing, we all know many people are still jobless or working in a position that isn’t up to their standards, simply for fear that finding something better will be impossible. What
If you are an executive or manager who has implemented a BPO (Business Process Outsourcing) strategy, you know that a great deal of work goes into maintaining a relationship with the service provider and dealing with risks that such strategies
A company planning to outsource one or more of business processes (BPO) should prepare extensively for success. Thorough preparation is, in fact, the only action that will ensure a successful BPO strategy. Specifically, company executives managing the BPO transition should
